customer reviews

Based on 839 reviews
95%
(793)
3%
(25)
2%
(13)
0%
(2)
1%
(6)
M
Grey Crickets
MEV TRUTER (Johannesburg, ZA)
Easy and convenient

Use Jozibugs! Plan 3 days in advance and have the convenience of a home delivery for your reptile babies!

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Dubia Roaches
Liza Parsons (Port Elizabeth, ZA)
Amazing!!

I live in a remote area and getting to shops is hard. You have made getting my pets food so easy and i will never use anyone else ever again. I have never had any problems and you are so fast. Thank you for being reliable!

A
Mealworms
Amorie Seegers (Modimolle, ZA)
Ho to keep mealworms alive

Hallo

I have send a email asking for tips to keep the mealworms alive.
We are from limpopo and dot not have pet shops in our area, and do not travel alot to Pretoria or Johannesburg to buy mealworms.

Feedback would be appreciated.

Regards
Amorie

B
Dubia Roaches
Bernie Young (Johannesburg, ZA)
Fast and furious delivery and fresh

Excellent service and fast delivery

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Dubia Roaches
HENRY BOTHA (Pretoria, ZA)
Dubia roaches

I'm very satisfied with my purchase will definitely buy aging for jozi bugs

M
Madagascan Hissers
Melissa Esterhuizen (Johannesburg, ZA)
Magagascan Hissers

They are huge roaches for a medium. But the smaller ones my bearded dragon can eat, she enjoys them, was my first time purchasing from JoziBugs definitely will again

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Madagascan Hissers
Lydia (East London, ZA)

Exactly what I ordered all came alive and healthy and they're huge!! Really didn't expect them to be so big..
Almost too cute to feed🙈
Fast delivery.

L
Mealworms
Lydia (East London, ZA)

Thank you for the excellent service..
My beardie loves them! Very fast delivery.

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Superworms
Lydia (East London, ZA)

Excellent quality, fast delivery, very pleased dragon, will definitely buy again. Thank you for good service.

J
Frozen Rats
Josh (Uitenhage, ZA)
Healthy Rats, Some Odour, Defrosted in Shipping

I'll keep it simple - I'm satisfied with my order and would order again. My BP is extremely fussy and she took the first 2 rats from Jozi with no issue.

Some critical feedback: I live quite far away (Eastern Cape) and the rats arrived completely thawed - like I took them out the fridge. Some ice packs were still frozen inside the box so I assume the packing method needs some work rather than more ice. They do also noticeably stink - I definitely have to turn my nose away during handling, this could be due to the defrosting.

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Superworms
Jackie Nel (Lichtenburg, ZA)
Feedback

Wow.. First of all.... excellent service!
Worms are fat and juicy, perfect for my little one.
My Babsie just love them super worms.

C
Mealworms
Chrisma (Johannesburg, ZA)

Puik diens. Meelwurms het gesond en lewendig in die Karoo aangekom.

M
Mealworms
Marina Du Triou (Johannesburg, ZA)

Awesome service and good quality product.

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Mealworms
Nico Van der Westhuizen (Johannesburg, ZA)
No1

Still like always... Best communication... And healthy wormies...

C
Red Wiggler Worms
C.C. (Polokwane, ZA)
Speedy and delicious

I live in a small town in Limpopo, far from any main city centres, and I cannot believe how quickly my order arrived. When I got the update that it had been packaged and handed to courier I thought it must be a mistake but it arrived THE NEXT DAY.
All the bugs (crickets, red wrigglers & super worms) arrived alive, in great condition and our pet is very happy.
Excellent service and very well done Jozi Bugs.

D
Superworms
Dezi Maritz (Cape Town, ZA)
Wouldn't know

It's been 7day, I have not received my order yet, so I wont know. I'm not happy, that I do know.

Hi Dezi,
Sorry for this, it seems the courier lets us down with your order, please let us know via email, if we can replace any items that did not survive the delay.

D
Dried Black Soldier fly Larvae
Dezi Maritz (Cape Town, ZA)
Have not received them yet

Like you say... 7 days ago.. still no delivery. Not impressed at all.

Hi Dezi, Sorry for this, it seems the courier lets us down with your order, please let us know via email, if we can replace any items that did not survive the delay.

K
Frozen Mice
Karen Hulley Bure
Happy customer

Very impressed with your service and the well packaged frozen mice that arrived within 24 hrs.
Will definitely be placing more orders in the future.
Thank you Jozi Bugs 😊

K
Frozen Rats
Kevin Cyster (Cape Town, ZA)
Very bad courier partner service.

This is the 3rd time I ordered from Jozi Bugs. The service from Jozi Bugs is excellent. However on this occasion the courier service was extremely bad in that they did not deliver overnight. I only received the "frozen" rats a week later. The rats buy thus time we're rotten and had to be discarded

D
Frozen Rats
Dirk Crafford (Pretoria, ZA)
Great service and great quality

My snakes look a lot healthier than before, much more active and picking up weight. Looking forward to the next order.

S
Mealworms
Sasha Schneider (Tzaneen, ZA)
Mealworms

My first time ordering from Jozi bugs. Mealworms are great quality. Healthy. My son's hedgehog loves them!!!

G
Frozen Mice
Gary Liebenberg (Johannesburg, ZA)
Great Product

My slithery unemployed house mate loves your product. He's just fussy! Sometimes he will eat like a boss and other times he won't eat for months, also he's super old now so he's in frail care with out a chair because he doesn't have legs obviously.

Keep it up guys, your product helps spread the ability to have an exotic pet.

Review is for Mice!

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Superworms
Estelle Burls (Durban, ZA)
Superworms food

I have a meerkat, and I always buy superworms from a local lady for my Timmy and he loves them. So obviously I decided to buy again from Jozi's bugs like before, and I received the best quality worms. Only now Timmy don't want to eat them. I have no idea why....am I doing something wrong. What must I feed them. Usually five them carrots and drained tea bags. It used to help. Now I don't know any more

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Superworms
Bernie Young (Boksburg, ZA)
Worms

worms

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Grey Crickets
J.E. (Johannesburg, ZA)
Worth it

Next day delivery crickets was in a good condition and still going will definitely order from them again